Terms & Conditions
Last Updated: 20 July 2026
Welcome to EKAIVA CORPORATION (“EKAIVA”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, mobile services, products, educational resources, digital content, and services offered under our brands:
- Ekaiva Learning Labs – Educational toys, learning materials, activity kits, classroom resources, and child development products.
- Ekaiva Habitat – Sustainable home décor, lifestyle products, handcrafted wooden products, and eco-conscious living solutions.
By accessing our website or purchasing any of our products or services, you agree to be legally bound by these Terms & Conditions. If you do not agree with these terms, please discontinue using our website and services.
1. Acceptance of Terms
By visiting our website, creating an account, purchasing products, downloading digital resources, or interacting with our services, you acknowledge that you have read, understood, and accepted these Terms & Conditions together with our:
- Privacy Policy
- Shipping Policy
- Cancellation & Refund Policy
- Warranty Policy (where applicable)
These policies together form a legally binding agreement between you and EKAIVA CORPORATION.
2. Eligibility
You must be at least 18 years of age to place an order.
If you are under 18 years old, purchases must be made under the supervision or consent of a parent or legal guardian.
Certain educational products are designed for children but should always be used under recommended adult supervision according to the age guidelines provided.
3. Website Usage
You agree to use our website only for lawful purposes.
You agree NOT to:
- Hack or attempt unauthorized access
- Spread viruses or malicious software
- Copy website content without permission
- Use bots or automated scraping tools
- Misrepresent your identity
- Violate any applicable laws
- Interfere with website security
- Upload harmful or illegal content
We reserve the right to suspend or terminate accounts violating these terms.
4. User Accounts
If you create an account, you agree to:
- Keep your login credentials secure
- Provide accurate information
- Update your information when required
- Accept responsibility for all activities under your account
We may suspend accounts that contain false or misleading information.
5. Product Information
We strive to ensure all product information is accurate.
However:
- Images are for representation purposes.
- Product colors may vary because of photography, screen settings, and natural material variations.
- Wooden products may display unique grains, knots, textures, and natural color differences.
- Handcrafted products may have slight variations in finish, dimensions, or appearance.
- Product dimensions are approximate.
Such natural variations are not considered manufacturing defects.
6. Children’s Product Safety
Ekaiva Learning Labs products are designed following child safety principles.
However:
- Parents and guardians are responsible for selecting age-appropriate products.
- Small parts may present choking hazards for younger children.
- Adult supervision is recommended wherever specified.
- Products should be used only for their intended educational purposes.
Failure to follow usage instructions may increase safety risks.
7. Product Availability
All products are subject to availability.
We reserve the right to:
- Discontinue products
- Modify specifications
- Improve product designs
- Change packaging
- Update educational content
- Limit quantities purchased
These changes may occur without prior notice.
8. Pricing
Prices shown on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may change without prior notice.
Applicable taxes (GST), shipping charges, and handling fees will be displayed during checkout where applicable.
9. Orders
Placing an order does not guarantee acceptance.
We reserve the right to cancel or reject orders due to:
- Stock unavailability
- Incorrect pricing
- Technical errors
- Payment issues
- Suspected fraudulent activity
- Bulk purchase restrictions
- Compliance requirements
If payment has already been received for a cancelled order, eligible refunds will be processed according to our Refund Policy.
10. Payment
We accept secure payment methods through authorized payment gateways.
EKAIVA CORPORATION does not store complete payment card information on its servers.
You agree that:
- Payment details provided are accurate.
- You are authorized to use the selected payment method.
- Fraudulent transactions may be reported to relevant authorities.
11. Shipping & Delivery
We ship across eligible locations within India and may expand to international destinations.
Estimated delivery timelines are approximate and may vary due to:
- Weather
- Courier delays
- Public holidays
- Remote locations
- Natural disasters
- Government restrictions
Ownership and risk transfer to the customer upon successful delivery.
12. Inspection Upon Delivery
Customers are requested to inspect packages immediately after delivery.
If any product arrives:
- damaged,
- incomplete,
- defective, or
- incorrect,
please notify us within 48 hours of delivery with photographs and order details.
Claims submitted after this period may not be eligible for replacement.
13. Returns, Replacement & Refunds
Returns and refunds are governed by our separate Cancellation & Refund Policy.
Certain products may not qualify for return, including:
- Customized products
- Personalized items
- Opened educational kits
- Digital downloads
- Gift cards
- Clearance items (unless defective)
14. Intellectual Property
All content including:
- Logos
- Product designs
- Educational content
- Activity sheets
- Packaging
- Graphics
- Videos
- Images
- Catalogues
- Website design
- Product names
- Brand names
remain the exclusive intellectual property of EKAIVA CORPORATION.
No content may be copied, reproduced, distributed, modified, translated, or commercially used without prior written permission.
15. Educational Content Disclaimer
The educational materials provided by Ekaiva Learning Labs are intended to support learning and development.
They are not intended to replace:
- formal schooling,
- medical advice,
- psychological assessment,
- occupational therapy,
- speech therapy,
- professional educational consultation.
Developmental outcomes may vary for each child.
16. Sustainability Commitment
Many Ekaiva Habitat and Learning Labs products use responsibly sourced natural materials.
Natural characteristics including:
- wood grain,
- texture,
- knots,
- color variation,
are part of the product’s uniqueness and should not be considered defects.
17. User-Generated Content
If you submit:
- reviews,
- photographs,
- testimonials,
- videos,
- feedback,
- suggestions,
you grant EKAIVA CORPORATION a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and promote such content for marketing and business purposes.
18. Limitation of Liability
To the maximum extent permitted under applicable law, EKAIVA CORPORATION shall not be liable for:
- indirect damages,
- incidental damages,
- consequential losses,
- loss of profits,
- business interruption,
- data loss,
- emotional distress,
- third-party claims,
arising from the use or inability to use our products or website.
Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
19. Warranty
Warranty coverage, where applicable, is limited to manufacturing defects only.
Warranty does not cover:
- normal wear and tear,
- misuse,
- accidental damage,
- improper storage,
- unauthorized modifications,
- improper cleaning,
- natural material variations.
Warranty terms may vary by product category.
20. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy and applicable Indian data protection laws.
We are committed to protecting your information through appropriate administrative, technical, and physical safeguards.
21. Third-Party Services
Our website may include links to third-party websites, payment gateways, logistics providers, or social media platforms.
We are not responsible for the content, privacy practices, or services of such third parties.
22. Force Majeure
We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:
- natural disasters,
- pandemics,
- strikes,
- transportation disruptions,
- governmental actions,
- internet outages,
- cyber incidents,
- war,
- civil disturbances.
23. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, where EKAIVA CORPORATION is headquartered, unless otherwise required by applicable law.
24. Changes to These Terms
We reserve the right to update these Terms & Conditions from time to time.
Updated versions will be published on our website with the revised “Last Updated” date.
Continued use of our website or services after such updates constitutes acceptance of the revised Terms.
25. Contact Us
EKAIVA CORPORATION
Brands
- Ekaiva Learning Labs
- Ekaiva Habitat
For questions regarding these Terms & Conditions, product support, legal matters, or customer assistance, please contact us through the official contact details provided on our website or verified social media channels.
Our Commitment
At EKAIVA CORPORATION, we believe in designing products with purpose—creating meaningful learning experiences for children and sustainable living solutions for every home. Through innovation, responsible design, and a commitment to quality, we strive to build a better future for both people and the planet.
All products and services supplied by EKAIVA CORPORATION are subject to our Terms & Conditions, Privacy Policy, Shipping, Exchange & Refund Policies available on our official website.