Privacy Policy

Last Updated: 21 July 2026

At EKAIVA CORPORATION (“EKAIVA”, “we”, “our”, or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, purchase our products, interact with our services, or communicate with us.

This Privacy Policy applies to all products and services offered under:

Ekaiva Learning Labs – Educational toys, activity kits, STEM products, Montessori-inspired learning tools, classroom resources, and child development solutions.
Ekaiva Habitat – Sustainable home décor, handcrafted wooden products, and eco-conscious lifestyle solutions.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Our Commitment

At EKAIVA CORPORATION, we believe that privacy is a fundamental right. We are committed to collecting only the information necessary to provide our products and services while safeguarding your personal data through appropriate technical, administrative, and organizational security measures.

Our privacy practices are designed in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable legal requirements.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company or Institution Name (where applicable)
GST Details (for business purchases)
Payment Transaction References
Customer Support Communications

Account Information

If you create an account with us, we may collect:

Username
Password (stored securely in encrypted form by our systems or authentication providers)
Purchase History
Wishlist
Saved Addresses
Communication Preferences

Order Information

To fulfil your orders, we collect:

Products purchased
Quantity
Order value
Delivery preferences
Shipping details
Invoice information
Payment confirmation

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Language Preferences
Website Usage Statistics
Date and Time of Visit
Referring Website
Cookies and Similar Technologies

3. Children’s Privacy

Many products offered under Ekaiva Learning Labs are designed for children.

However, our website is intended for use by parents, guardians, teachers, educational institutions, and adults making purchasing decisions.

We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement, except where permitted by applicable law.

If you believe a child has provided personal information without appropriate consent, please contact us so we can promptly review and delete such information where required.

4. How We Use Your Information

We use your information to:

Process and deliver orders
Verify payments
Provide customer support
Manage your account
Send order updates
Respond to enquiries
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Improve website functionality
Comply with legal obligations
Conduct internal business analysis
Manage warranties, returns, and replacements

With your consent, we may also send:

Product launches
Educational resources
Promotional offers
Event invitations
Newsletters
Seasonal campaigns

You may opt out of marketing communications at any time.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website performance
Maintain login sessions
Analyze visitor behaviour
Enhance browsing experience
Measure marketing effectiveness

You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Payment Information

Payments are processed through secure, authorized third-party payment gateways.

EKAIVA CORPORATION does not store your complete debit card, credit card, banking credentials, or UPI PIN information on its servers.

Payment processing is subject to the privacy and security practices of the respective payment service providers.

7. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only when necessary with:

Shipping and logistics partners
Payment gateway providers
Technology service providers
Customer support platforms
Government authorities where legally required
Auditors and legal advisors under confidentiality obligations

All service providers are expected to maintain appropriate confidentiality and security standards.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

9. Data Retention

We retain personal information for :

Fulfil orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
Improve our services

When information is no longer required, it is securely deleted or anonymized in accordance with applicable law.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of personal data
Withdraw consent where applicable
Opt out of marketing communications
Request details regarding how your information is processed

Requests may be subject to identity verification and legal requirements.

11. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or payment providers.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing personal information.

12. Intellectual Property

All content on this website—including product images, educational materials, activity guides, designs, logos, graphics, videos, illustrations, text, and downloadable resources—is the intellectual property of EKAIVA CORPORATION unless otherwise stated.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited without prior written permission.

13. Marketing Communications

With your consent, we may send:

Product announcements
Educational content
Company updates
Promotional offers
Event invitations
Newsletters

You may unsubscribe at any time by using the unsubscribe link in our communications or by contacting us directly.

14. International Users

Our website is operated from India. If you access our website from another country, you acknowledge that your information may be processed and stored in India in accordance with applicable laws.

15. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal obligations, or technology.

The latest version will always be available on our website with the revised “Last Updated” date.

Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the official contact details available on our website.

Our Privacy Promise

At EKAIVA CORPORATION, privacy is built on the same principles that guide our products: trust, responsibility, transparency, and sustainability. Whether we are helping children learn through purposeful play or bringing thoughtfully crafted products into homes, we are committed to handling your information with care, respecting your choices, and protecting your data while building a safer and more sustainable future.